How to Retrieve Hacked Accounts

What is account hack?

- Account hack usually occurs when you’ve disclosed confidential information about your account such as your password or phone number. At times it happens when you click on unknown links and entered your login details.
- Should you notice that there’s suspicious activities revolving around your account, please do change your password to avoid your account being lost to hacking.

How can I prevent account hack?

- To avoid being hacked, DO NOT disclose your password to strangers you don’t know while chatting on mig33 or over the internet.
- Avoid visiting websites that may look similar to mig33.
- Avoid clicking on links that promises you the opportunity to be an admin or provides you with free credits.
- If you are unsure, always clarify by contacting staff or send us an email before proceeding.
- These are official mig33 websites:

• wap.mig33.com
• www.mig33.com
• www.mig33.com/merchant/

- mig33 staff will not ask your for your password or charge you for queries you may have regarding our product and services.

What do I do if my account is hacked?

- If you think your account is hacked, please try to change your password as soon as possible.
- If you are unable to access your account, please contact us via email. Our staff will need to ask you a few questions to verify that you are the owner of the account.
- To speed up the process, provide us with accurate details of your account.

Posted in: